Privacy Policy

23 Melville Street values your privacy. Any user information we collect is considered private; 23 Melville Street uses this information to provide the best quality service possible.

1. Data Protection Act:

23 Melville Street is the trading name of Chateau Heart Ltd.  Registered in England and Wales.  Company Number 7397632.  Registered Office, Emerald House, East Street, Epsom, Surrey, KT17 1HS complies with the provisions of the Data Protection Act 1998 in relation to the processing of any personal data obtained from you on this website. For the purposes of the Data Protection Act 1998 ("The Act"), the Data Controller is 23 Melville Street of 23 Melville Street, Edinburgh. EH3 7PE.

2. Information Collected by 23 Melville Street:

Any personal information gathered will be used in the context of the business 23 Melville Street conducts with you and to send you or your company by any means details about products or services sold by 23 Melville Street or to send you information which 23 Melville Street believes may be of interest to you.

3. Your details:

Your details will NOT be sent to any third party except to the operators of 3rd party buildings that you have specifically requested information for.

By giving 23 Melville Street information about yourself through this website you specifically agree that 23 Melville Street may process this information and may request further information from third parties.

4. Information Sharing:

Other than as outlined above, 23 Melville Street may process and in particular may disclose your personal data:

  • i) as required by law to any third party.
  • ii) to third parties who may process personal data on 23 Melville Street’s behalf such as Credit Reference Agencies. These parties may keep details of any searches they make about you.
  • iii) to any third party for the prevention of fraud, money laundering or for the tracing of debtors. These parties may keep details of any searches they make about you.

5. Your Rights:

You have the right to require 23 Melville Street to correct any inadequacies in the personal data 23 Melville Street hold about you. You also have the right to ask for a copy of the information held by 23 Melville Street and to object to your details being used for direct marketing purposes. All marketing communications will provide a clear method of unsubscribing. If you would like to opt out of future marketing promotions please email your contact details to info@23melvillestreet.co.uk stating your preference.

6. Cookies and IP addresses:

23 Melville Street may from time to time send you what is known as a cookie. A cookie is a message sent by a web-server to your browser and which can store information on how you make use of a web site. The information collected in this way is anonymous and will not be linked back to you as an individual. It is possible to set your browser to notify you prior to the cookie being sent and at which point you can accept or reject it. We may collect information about your computer, including where available, your IP address, operating system and browser type. This data is used to track visitor behaviour across the site but is does not identify individuals.

7. Reporting Misuse

If users feel that their privacy has been misused in any way by 23 Melville Street or have any questions about this privacy policy please contact Lynda Millar, Centre Manager Tel: 0131 240 3888.